TERMS & CONDITIONS

1. GENERAL INFORMATION
The following terms and conditions in the registration of a tour product or other Sun Komodo tour services. We encourage you to clearly read the terms and conditions below before signing up. By continuing and making a reservation and payment of deposit, then you are considered to have understood and accept the terms below.
For actual confirmation please provide us the following details: arrival date, departure date, total pax (children and adults), flight number.
Contact us :
E-mail: info@sunkomodotours.com (quick response)
E-mail: cs@sunkomodotours.com (quick response)
E-mail: mr_dony@sunkomodotours.com (quick response)
Phone: +6281239382082 (quick response)
Whatsapp: +6281239382082 (quick response)
Address: Jl. Pede Beach, Goron Talo, Labuan Bajo, Flores, NTT-Indonesia

2. COMMUNICATION
Confirmation will be sent to you via Phone, Whatsapp or Email. We will do our best to answer your questions within 12 hours.

3. PRICE
For the price we did not include in any tour package but you can send us an email to check the rates and the response very quickly. All tour prices in nett are quoted per person in IDR or USD.

4. PAYMENT
Reservations are confirmed upon receipt of a deposit of 40%. The balance of payment must be paid within 10 days before the tour package begins and payment can be made by transferring internationally to the following Bank account:
ACCOUNT BANK: BANK MANDIRI (PT Bank Mandiri Tbk.)
ACC HOLDER: Donatus Masur
ACC NUMBER: 1610002563422
CODE SWIFT: BMRIIDJA
BANK ADDRESS: Jl. Soekarno Hatta, Labuan Bajo, NTT, Indonesia
CODE POST: 86554

5. DEATH POLICY
We recommend it better to read the cancellation policy before you finally place an order with us:Up to 30 Days: No cancellation fee
From 21 days before the tour starts: 25% of the total
From 14 days before the tour begins: 50%
From 7 days before the tour starts: 75% of the total
Cancel on arrival or No event: 100%

6. RESPONSIBILITY
Sun Komodo Tour only acts as a travel agent. We are not responsible for any injury, loss or damage to your belongings during the trip caused by traveler’s negligence. Additional costs incurred by extraordinary events such as delays, accidents, deaths, natural disasters, political actions must be borne by the traveler.

7. TRAVEL INSURANCE
To avoid risks while traveling, we recommend that per traveler charge for their own insurance, which should include, medical expenses, lost money, personal injury and personal liability, surgical and dental and additional expenses, etc.

8. TOUR PROGRAM
All the tour programs we have will be held on private tours, small groups, large groups, and focus on trekking, hiking, snorkeling, adventure tours, culture etc.
And our tour packages provide direct tour prices and everything we directly control the quality for all our tour packages.
If you still need information please do not worry to call or email us.


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